The Flow Surf Project Fuerteventura service contract
This legal document sets out the terms and conditions for providing teaching services. This contract’s main purpose is to ensure a clear and transparent relationship between the school and the client, and to establish the rights and responsibilities of both parties.
1º Service agreement
The service agreement with Flow Surf Project Fuerteventura is voluntary and binds both parties. The surf school commits to providing a service and the client agrees to pay for it, as well as to follow this contract and its cancellation policies. This contract begins when you make a reservation and provide your details: name, weight, and height. The reservation is formalized through WhatsApp, email, or a phone call, where you accept the course conditions. Once the client agrees to how the course will be organized, the conditions are considered accepted, even without a physical signature on the contract.
Cancellations and conditions
If the client decides to cancel their reservation, the conditions and time frames for doing so must be established. Cancellations must be made at least 24 hours before the class date to avoid penalties. This way, the school has enough time to rearrange its schedule and offer the spot to another client. It’s important to note that if this 24-hour period is not met, the school may keep a percentage of the paid amount as compensation for expenses. If you cancel with less than 24 hours’ notice and there is no justification or medical certificate, a 100% fee will be charged.
In case of illness or injury
If the client falls ill or gets injured, they must notify the school at least 24 hours in advance and provide a medical certificate justifying their situation. Then, the school can offer alternatives, such as rescheduling the class or a partial refund of the amount paid. It’s important to note that if the medical certificate is not presented or the notice period is not met, the school is not obliged to offer any alternative or refund.
School’s right to cancel
The school reserves the right to cancel with prior notice if sea conditions are not safe enough to conduct the course or if the weather conditions are not suitable.
Obligation to comply
This contract is binding for both the school and the client.
Flow Surf Project Fuerteventura Service Provider
Emilio Marques Palomino”